If an event is canceled, no action is required to obtain a refund; we will issue a refund to the original method of payment used at time of purchase, once funds are received from the Event Organizer.
Special rules apply to certain kinds of tickets (including transfer tickets and tickets you purchased but then resold).
If an event is postponed, rescheduled, or moved, your tickets are still valid for the new date and no further action is required. Emails will be sent to ticket holders notifying them of any available refund options for the event. The status of your event, and any options available, can always be found on our website.
If you have tickets to an event promoted by Entertainment Services or The Oneida Kallet Civic Center that has been postponed for more than 60 days—and no rescheduled dates have been announced – a 30-day window for refunds will open at that time.
Box Office Fees & Taxes
Eventbrite charges a handling fee plus sales tax, $2 from tickets sold goes toward the OKCC Capital Improvement Fund.
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